FAQs

Gamma Tech is a specialized provider of smart home control systems for apartment buildings, townhouses, shophouses, and more.

As a member of Gamma, a company with nearly 20 years of experience in the smart home field and over 1000 projects including castles and villas nationwide, Gamma Tech inherits this valuable expertise. With a team of skilled engineers trained by KNX, Gamma Tech continuously integrates modern and advanced European technologies to provide customers with a SAFE - ECONOMICAL - CONVENIENT lifestyle.

To register for collaboration with Gamma Tech Smart Homes, please kindly submit your information at the following link: https://forms.gle/y8ngxbbT2ScXgk5o7.

Upon receiving your information, Gamma Tech will contact you at the earliest convenience.

The construction time also depends on the installation of end devices by the respective units. However, specifically for Gamma Tech's construction, which includes laying cables, connecting the control system, and integrating features, the process typically takes from 7 to 10 days.

The Gamma Tech smart home provides a comprehensive solution that operates independently of the internet. Therefore, in case of internet or power outage, if your home is equipped with a backup power supply, your home remains secure. The security system and other smart features continue to function normally.

Gamma Tech's smart home control system is versatile, allowing integration with a variety of terminal devices. Customers can integrate TVs, air conditioners, water heaters, and other devices from any brand without limitations.

The Gamma Tech smart home provides a comprehensive solution that operates independently of the internet. Therefore, in case of internet or power outage, if your home is equipped with a backup power supply, your home remains secure. The security system and other smart features continue to function normally.

In the event of an internet outage, customers can control Gamma Tech smart home features in the following ways:

• Using physical buttons
• Using devices connected to the LAN within the house. In this case, devices can only be accessed and controlled within the range of the Wi-Fi signal.

Note: Remote device control requires a stable internet connection on both ends.

During the construction process, the Gamma Tech engineering team will proactively pre-wire the necessary cables. Therefore, when customers want to install new features or expand the smart area, Gamma Tech can perform the construction quickly with low costs and without the need to drill and rewire the walls.

In the Gamma Tech smart home system, the devices using 24V DC power are primarily the smart switches. By using DC power, families can rest assured that there will be no electrical shock issues, even if the button surfaces are made of metal, ensuring maximum safety.

Gamma Tech's smart home control system is versatile, allowing integration with a variety of terminal devices. Customers can integrate TVs, air conditioners, water heaters, and other devices from any brand without limitations.

The Gamma Tech Smart Home Technology operates on a decentralized control structure, meaning there is no need for a central controller. Devices within the system have the ability to process information and operate independently, ensuring continuous system operation without relying on any central device.

• The EIB cable is a twisted pair cable, with a core wire diameter of 0.8 mm and 5 twists/m. The EIB cable ensures high reliability with good noise resistance. Smart devices following the EIB/KNX standard are interconnected through a single twisted pair cable with a 24V DC voltage (EIB cable).
• The EIB cable is used to connect devices following the KNX standard (smart switches, sensors, switches, etc.), so it cannot replace 220V electrical wiring.